Frequently Asked Questions
1.) Why should I choose your company?
We specialize in intensive driving courses & we have been trading since 2014. We only use fully qualified & experienced instructors and we publish all results at our facebook page.
2.) Where are you based?
We cover Aberdeen, Glasgow, Bristol, Exeter, & London. If you are based far from local test centre, you might have to meet your instructor closer to the test centre (they can pick you up from a bus stop / train station). Course booking is done online or over the phone. Our Registered Office address is in Glasgow, although work from home & lessons are done with instructors in the cars.
DURING THE COURSE:
3.) Will you pick me up from home?
We aim to offer pick up from home in most of locations, however if you are outside of the City/local test centre (i.e. more than 15 mins drive) then it’s best to meet your instructor closer to the test centre (they can pick you up from a bus stop / train station). This way you will spend more lesson time around the test centre covering lesson subjects, meaning your lesson time is spent better. Even though taking a bus/train sounds inconvenient, you are getting a better value for money this way.
4.) What do I need to start? What should I take with me during my lessons?
Your driving instructor will need to see:
* your provisional driving licence
* a print out of your driver record, this can be done here
* We recommend taking a bottle of still water with you (each day).
5.) What time & how long will my lessons be?
You would usually need to take time off work to do your course, as driving for four hrs each day will be very tiring. Depending on your work you might be able to just take half days off work. Lessons usually take place in the mornings / early afternoons.
6.) Will there be a refreshments breaks?
Yes, there will be a break about half way through your session. Your instructor will take you to a place where you can get a drink, use toilets etc. Typically local superstore (tesco, asda).
7.) How does it work?
Typically you would start your course in a quiet location to get used to the car. Start with basic subjects such as moving off and stopping, junctions and other. Once you feel more comfortable and master the basics we can introduce more challenging subjects such as roundabouts, crossroads, dual carriageways & other. Once you cover all the subjects you will usually carry out a “mock test”.
8.) Is the theory test included? How do I prepare for it?
Within the price we include all your study materials for theory test. You get access to highway code, hazard perception videos, multiple choice questions. Everything you need to prepare yourself for the theory test. The actual theory test is £23 on top of the price. Driving Test is included within the price.
9.) How do I book my theory test?
We send you all the instructions in an e-mail after course booking. You simply open the link, enter your provisional licence number, select a date, time and make a £23 payment. We normally suggest booking it 2 weeks before the start date of your course. This way if you fail, you can re-sit it during the course.
10.) Do I need to pass my theory test before booking a course with you?
No, about half of our clients book their driving course & theory test at the same time. Because we operate a couple of weeks waiting list for a course, they use this “waiting” time to get theory done.
11.) Where do you sit theory test?
The theory test has to be sat at the DVSA theory test centre. Here you can find the nearest one.
12.) What if I fail my theory test?
You start your driving course as planned & cover majority of your lessons. You get another theory booked as quickly as possible & save some hrs for the use closer to your driving test.
13.) Do I get discount if I have passed my theory test already?
Unfortunately not, as theory test is paid separately at £23. You can still benefit from study materials we provide for example to refresh your highway code during your course.
14.) When will my driving test be? What if I am not ready ?
We would usually start organising you a driving test the moment you pass your theory test for a date around your course completon date. Prior to covid most of candidadates would get a test within a week from course completion date, now where waiting lists are longer & some test centres show no driving tests this year at all, we still manage to get most of driving tests within 2 weeks from course completion date (depending on test centre / area – if in doubt please call to discuss the situation at your local test centre).
Your driving instructor usually will carry out a mock test on the last day of your driving course. If you are test ready then you would simply go for your driving test. If you are not ready, you can request additional lessons and sit your test later.
15.) What is your pass rate? Is it a guaranteed pass?
Unfortunately, there is no such a thing as a “guaranteed pass” as anyone can fail their test. Due to a high volume of courses we sell, we don’t publish exact pass rates. Instead we publish results at our facebook page where you can find photos of many happy clients who have passed with us.
16.) What if I fail my driving test?
You would simply re-book it (it’s £62) and book some additional lessons on pay as you go (pay per hr) basis.
17.) Which course is right for me?
A 5 day course is for candidates with previous driving experience, who had previously taken driving lessons or private practice who feel „intermediate”. A 7 day course is for candidates with some driving experience who have some basic skills but would like to spend more time on the basics and a 10 day course is for candidates with no experience or very little experience (who would like to start all over again from the basics). If you are not sure which course is best for you, you can give us a call and talk to one of the instructors who can advise or you can simply select the shorter course to begin with & extend it later after the “mock test” if needed on pay as you go basis.
18.) How do I place my booking?
You can place your booking using our booking calendar. Once your booking is placed you will receive an e-mail confirmation with further instructions. One of the team will usually give you a quick call to make sure we have all the details after your booking.
19.) How do I pay for it ?
You pay £299 at booking. We use this to book the hrs with your instructor, pay for your driving test & send you study materials. Balance is due to your driving instructor closer to the course start date, either cash on first day (instructor provides a receipt) or bank transfer few days before the start.
20.) What if I place a booking and cancel my course?
Please only book once you know you can attend. When you place your booking we start making arrangements by booking time with your instructor, offer you access to online study courses, search for driving test dates and we pay fees for processing your payment. Therefore if you decide to cancel, your booking fee is non refundable. Any changes to your schedule must be approved by your driving instructor otherwise these will be charged.
21.) How does the coronavirus situation affect your courses?
Due to the fact that driving test centres were not in operation for a while, there is likely to be a high demand for courses/tests in the coming months. Please book a course in advance. While there might be some additional waiting times for lessons / tests – intensive courses are still likely to be the fastest route of getting your driving licence.